Returns & Warranty Policy | Fifty Bars Official Site
At FiftyBars.com, your satisfaction means everything to us. We stand behind the quality of every product we sell and provide fair solutions for defective or incorrect items. Please review our policy below and always contact us for return authorization before sending anything back.
What Our Policy Covers
Returns are eligible within 14 days of delivery (based on tracking confirmation) for the following reasons:
- Manufacturer defects
- Dead on arrival (DOA) items
- Incorrect items received
Products damaged due to misuse, mishandling, or improper care are not covered under warranty.
Health & Safety
For safety and hygiene reasons, opened or used products cannot be returned unless they are confirmed defective.
Return Shipping
- Customers are responsible for return shipping unless the item was DOA or shipped incorrectly.
- In eligible cases, we will issue a prepaid return label.
- All returns must be approved and initiated within 14 days of delivery.
How to Request a Return
Email support@FiftyBars.com with the following information:
- Full Name
- Order Number
- Reason for Return (include photos or a short video if applicable)
Processing
- Verified defective items → replacement sent (subject to availability).
- If unavailable → store credit or refund to the original payment method.
- If item tests functional → it may be returned to you or a partial credit issued.
Please allow up to 10 business days for processing once your return has been received and inspected.
DISCLAIMER: Rechargeable (Li-ion, LiPo) and non-rechargeable batteries carry inherent risks. FiftyBars.com and its affiliates are not liable for damage, injury, or defects caused by use or misuse.
CALIFORNIA PROPOSITION 65 WARNING: This product contains nicotine, a chemical known to the State of California to cause birth defects or reproductive harm.
Battery Warning: Both rechargeable (Li-ion, LiPo) and non-rechargeable batteries carry inherent risks. Use responsibly. FiftyBars.com is not liable for damage, injury, or defects caused by misuse.
Note: FiftyBars.com is an independent retailer of Fifty Bars products. We are not affiliated with any manufacturer or parent organization. Learn more.